Privacy Policy
Privacy Policy
Last updated: 02/24/2026
This Privacy Policy explains how Mommy Bag (“we”, “us”, “our”) collects and uses information when you visit our website or purchase our products.
By using our website or placing an order, you agree to this Privacy Policy.
1. Information We Collect
We collect information in three main ways:
Information You Provide Directly
When you place an order or contact us, we may collect:
-Your name and surname
-Your email address
-Your shipping and billing address
-Your phone number (if provided)
-Order details and purchase history
-Messages you send us (support, returns, etc.)
-Photos or videos you send if there is a product issue
Payment Information
Payments are processed by secure third-party payment providers. We do not store your full card details.
We may receive limited payment information such as:
-Payment method used
-Payment status (paid, failed, refunded)
-Transaction amount and date
Information Collected Automatically
When you visit our website, we may automatically collect:
-Your IP address
-Browser type and device type
-Pages visited and time spent on the site
-General location based on IP (country/region)
This information is mainly used for website functionality, security, and basic analytics.
2. How We Use Your Information
We use your information to:
-Process and deliver your orders
-Take payment and prevent fraud
-Send order confirmations and updates
-Provide customer support and handle returns/refunds
-Improve our website and user experience
-Send marketing emails if you have agreed to receive them (you can unsubscribe at any time)
We do not sell your personal data.
3. Cookies
Our website may use cookies and similar technologies to:
-Keep items in your cart
-Remember your preferences
-Understand how visitors use the site (analytics)
You can control cookies through your browser settings. If certain cookies are disabled, some parts of the website (such as cart or checkout) may not function properly.
4. How We Share Your Information
We may share your information with trusted third parties that help us operate our business, such as:
-Payment processors (to handle payments and refunds)
-E-commerce or website platform providers
-Shipping and delivery companies
-Customer support and email service providers
-Analytics or marketing tools (if used)
These providers only receive the information necessary to perform their services and are not allowed to use it for other purposes.
We may also share information if required by law or to protect our rights, property, or safety.
5. Data Retention & Security
We keep your information only as long as necessary to:
-Complete your orders and provide support
-Comply with legal, tax, or accounting requirements
-Handle disputes or claims
We take reasonable measures to protect your data (including secure website connections and reputable payment providers). However, no system is completely secure.
6. Your Choices
You can:
-Unsubscribe from marketing emails at any time using the link in our emails
-Contact us to update or correct your contact details
Depending on your country, you may have additional rights regarding your personal data. If you have questions about your rights, please contact us.
7. Children
Our website and products are not intended for children under 13.
We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will remove it.
8. Changes to This Policy
We may update this Privacy Policy from time to time.
If changes are made, we will update the “Last updated” date at the top of this page.
We encourage you to review this page periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
Email: helpmommybag@outlook.com
We will respond as soon as reasonably possible.